Job Description

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The general purpose of this job is to create and implement technical training programs and overseeing the development of career plans also responsible for the effective development, coordination, and presentation of training and development programs for all employees. A Training Specialist assesses client facility or Corporate-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs, and implements effective methods to educate, enhance performance, and recognize performance. Sets performance metrics, evaluates productivity, and helps workers create long-term career plans within an organization.

Job Tasks

1. Create training materials.

2. Conduct technical training classes as determined by Training Manager.

3. Conduct On-the-Job Training (OJT) and Job Performance Measures (JPM).

4. Develop procedures for process improvement and client specific needs.

5. Develop effective training materials using a variety of media.

6. Provide classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

7. Build client cross-functional relationships.

8. Work effectively as a team member with members of management and human resources staff.

9. Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.

Knowledge, Skills, and Abilities

Knowledge

1. Instructional Design - Knowledge of instructional design theory, models, and techniques.

2. Education and Training - Subject Matter Expert (SME) in relevant area of expertise. Knowledge of principles and methods for training material development.

3. Personnel and Human Resources - Knowledge of principles and procedures for personnel training and personnel information systems.

4. Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

5. Quality Control - Knowledge of how to conduct tests and inspections of products, services, or processes to evaluate quality or performance.

6. Technology Design - Knowledge of how to generate and adapt equipment and technology to serve user needs.

7. System Evaluation - Knowledge of how identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

8. Programs - Knowledge of computer-based software including spreadsheets to enter, manipulate, and format text and numerical data.

Skills

1. Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

2. Instructing - Teaching others how to do something. Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

3. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

4. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

5. Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

6. Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

7. Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

8. Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

9. Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Abilities

1. Written Expression - Ability to communicate information and ideas in writing so others will understand.

2. Written Comprehension - Ability to read and understand information and ideas presented in writing.

3. Near Vision - Ability to see details at close range (within a few feet of the observer).

4. Oral Comprehension - Ability to listen to and understand information and ideas presented through spoken words and sentences.

5. Information Ordering - Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

6. Speech Clarity - Ability to speak clearly so others can understand you.

7. Teamwork - Work cooperatively with others; contribute to group with ideas and effort; do own share of work; encourage team members; resolve differences for the benefit of the team; responsibly challenge existing procedures, policies, or authorities.

8. Time Management - Ability to organize and work under strict time and production deadlines, while producing quality deliverables.

Tools & Technology

Tools used in this occupation:

· Desktop Computers

· Laptop Computers

· Laser Printers

· Projectors

· Overhead Display Projectors

Technology used in this occupation:

· Adobe

· Microsoft Office Suite

· Boc Document management

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