Job Description

At Natural Auto Products (CocoMats.com) , we craft high-quality, sustainable, hand-made car floor mats. For over 25 years, we’ve been dedicated to outstanding products and exceptional customer experiences. We’re a small, passionate team looking for someone who loves helping customers and growing in a customer-focused sales role.

What You’ll Do:

• Provide friendly, professional support to customers by phone and email.
• Assist customers with selecting and customizing their mats, ensuring a smooth and accurate order process.
• Identify opportunities to help customers with additional products, supporting sales growth.
• Solve customer concerns efficiently, aiming to create long-term satisfaction.
• Occasionally support walk-in customers at our facility.

Who You Are:

• Energetic, upbeat, and customer-focused.
• Strong communicator, both written and verbal.
• Comfortable working independently and as part of a team.
• Organized and able to handle multiple tasks at once.
• Interested in learning and growing professionally.
• Available Monday–Friday, 9:00 AM–5:00 PM on-site in Indian Land, SC.
• Previous customer service or sales experience.
• Experience with Microsoft Office, Outlook, or basic computer applications.

Why You’ll Love Working Here:

• Paid training and opportunity to grow your skills.
• Employee discounts on our high-quality products.
• Paid time off and a supportive team environment.

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