Job Description
At Natural Auto Products (CocoMats.com) , we craft high-quality, sustainable, hand-made car floor mats. For over 25 years, we’ve been dedicated to outstanding products and exceptional customer experiences. We’re a small, passionate team looking for someone who loves helping customers and growing in a customer-focused sales role.
What You’ll Do:
- Provide friendly, professional support to customers by phone and email.
- Assist customers with selecting and customizing their mats, ensuring a smooth and accurate order process.
- Identify opportunities to help customers with additional products, supporting sales growth.
- Solve customer concerns efficiently, aiming to create long-term satisfaction.
- Occasionally support walk-in customers at our facility.
Who You Are:
- Energetic, upbeat, and customer-focused.
- Strong communicator, both written and verbal.
- Comfortable working independently and as part of a team.
- Organized and able to handle multiple tasks at once.
- Interested in learning and growing professionally.
- Available Monday–Friday, 9:00 AM–5:00 PM on-site in Indian Land, SC.
- Previous customer service or sales experience.
- Experience with Microsoft Office, Outlook, or basic computer applications.
Why You’ll Love Working Here:
- Paid training and opportunity to grow your skills.
- Employee discounts on our high-quality products.
- Paid time off and a supportive team environment.
Job Tags
Work at office, Monday to Friday,