Role: M365 Support Engineer/SharePoint Admin
Duration: 12 Months
Location: 10 Park Plaza, 8th floor Boston, MA 02116
Interview type: Initial contact by video or in person. Final interview in person face to face.
Preferred Certifications:
· Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.
Required Skills, Experience, Knowledge and Expertise:
SharePoint & Migration:
· 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online
· Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool
· Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance
· Ability to resolve common migration challenges (permissions conflicts, metadata mapping, and broken workflows)
Security & Compliance:
· Expertise in configuring SharePoint Online and Power Platform security
· Tenant/site-level permissions and role management
· Azure AD integration for identity and access
· Security and compliance features (DLP, sensitivity labels, retention)
· Ability to enforce governance and best practices while balancing usability
Power Platform Support:
· Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions
· Strong troubleshooting skills for app performance, broken flows, and connector permissions
· Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management)
Automation & Tools:
· Proficiency in PowerShell scripting and PnP provisioning for automation
· Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments
Documentation & Process Skills:
· Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles
· Ability to clearly communicate technical guidance to IT staff, vendors, and business partners
Preferred Skills, Experience, Knowledge and Expertise:
· Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS)
Client is seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.
Responsibilities:
· Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, and Dataverse)
· Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams
· Develop and maintain migration runbooks, technical documentation, and user guides
· Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions
· Resolve migration, integration, and performance issues in a timely manner
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