Job Description

A leading healthcare institution is seeking a detail-oriented and empathetic Clinical Scheduling Specialist to support its disease-specific care teams in coordinating appointments for new and established patients. Specialists will manage a caseload of 15–20 patients, including high-profile individuals, and serve as a key liaison between patients, providers, and the clinical team. Responsibilities include managing provider calendars, scheduling appointments through Epic (EMR), communicating via email and Patient Gateway, and prioritizing tasks to ensure smooth clinic operations. This role is ideal for professionals with strong organizational and communication skills who thrive in fast-paced, patient-centered environments.

Duration:

• 3-month contract with extensions available (Potential permanent opportunity available)

Schedule:

• Monday-Friday
• 8AM-5PM
• Hybrid
• Full-Time schedule (Can't change the schedule so you can leave earlier or start later)

Must Haves:

• Demonstrates experience in a professional work environment (any industry)
• Strong customer service orientation with a commitment to patient or client satisfaction
• Excellent verbal and written communication skills
• Ability to manage multiple tasks with urgency, flexibility, and attention to detail
• Eagerness to learn, adapt, and grow within a dynamic healthcare setting
• New Grads are encouraged to apply!

Plusses:

• Ability to function as an integral member of a team.
• Excellent communication, organizational, time management, and customer service skills.
• Strong attention to detail.
• Ability to multi-task and problem solve on the spot.
• Excellent phone etiquette.
• Ability to work productively in a remote environment.
• PC proficiency; ability to learn new software quickly.
• Knowledge of medical terminology is a plus.

Compensation:

$23/hr to $25/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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