Job Description

Department: Media

Direct Report: Programmatic Lead

Title: Media Operations Support

Level: Sr. Associate

ABOUT GLUEIQ

GlueIQ is the brainchild of our collective obsession with Creativity, Culture, and Tech. We understand that complex problems are best solved collaboratively, and it was time for a creative consultancy model that could foster those critical connections between people, process, and tools that drive meaningful growth for our clients

POSITION SUMMARY

We’re seeking a Media Operations Support specialist to help manage the day-to-day workflows that keep campaigns running effectively. This role is focused on the operational backbone of media — trafficking ads, coordinating assets, maintaining reporting systems, and supporting the media team with process and quality control.

It’s a great opportunity for someone looking to grow their career in media, data, and advertising while gaining exposure to a variety of platforms and disciplines.

KEY RESPONSIBILITIES

• Campaign Setup & Trafficking: Assist with campaign builds in ad servers, DSPs, and platform tools (Google Ads, Meta, DV360, The Trade Desk, etc.).
• Coordination: Ensure creative assets are properly formatted, tagged, and delivered on time for campaign launches.
• QA & Troubleshooting: Support quality assurance checks for ads, tracking, and targeting before campaigns go live.
• Reporting Support: Help compile, update, and maintain campaign performance reports in collaboration with analytics and media leads.
• Documentation & Process: Maintain trafficking sheets, campaign trackers, and internal documentation to ensure smooth hand-offs.
• Collaboration: Partner with media buyers, analysts, and account managers to support on-time, accurate campaign delivery.
• Learning & Growth: Stay current with digital media tools, trafficking best practices, and operational efficiencies.

QUALIFICATIONS

• 3+ years of experience in media operations, digital trafficking, or campaign coordination (agency or ad tech environment a plus).
• Familiarity with ad serving platforms (Google Campaign Manager, Meta Ads Manager, DV360, etc.).
• Strong organizational and detail-oriented mindset — comfortable managing multiple tasks simultaneously.
• Basic understanding of media buying and digital advertising workflows.
• Proficiency in Excel/Google Sheets; exposure to reporting/dashboard tools (Looker Studio, Tableau, etc.) is a plus.
• Problem-solving skills and ability to troubleshoot discrepancies or technical issues.
• Strong communication skills and collaborative working style.
• Eagerness to learn and grow within a fast-paced, creative agency environment.

BENEFITS

• Glue-IQ pays 100% of Health plan premium (health, dental, vision)
• Hybrid working environment in creative, vibrant office setting (4 days in office, 1 day WFH)
• 401k Profit-Sharing Plan
• Client-specific benefits and perks
• Office located in heart of Coral Gables

*GlueIQ is strongly committed to hiring a diverse staff, and believes all experiences and perspectives bring value to our clients. GlueIQ does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, national origin, ethnic origin, or any other characteristic protected by state or federal law.

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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