Catering Manager Job at Fresh Baguette, Germantown, MD

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  • Fresh Baguette
  • Germantown, MD

Job Description

Fresh Baguette is expanding its catering division, and we're looking for a Catering Manager who wants to take ownership of a growing department . This role is ideal for someone who enjoys autonomy, takes initiative, and thrives in a fast-moving environment.

You'll play a central role in shaping the future of our catering business by:
- Driving sales and developing new clients
- Coordinating the flawless execution of catering orders from small lunches to major events in close partnership with our bakeries, General Managers, and production teams
- Communicating timelines, prep needs, and priorities across stores to ensure every order meets Fresh Baguette's quality standards
- Building systems, processes, and ideas that elevate the catering experience and support long-term growth

If you're agile, proactive, entrepreneurial, and excited about developing and owning a key business activity, this role is for you.

Key Responsibilities

1. Business Development

  • Develop new clients through proactive outreach to offices, hotels, organizations, and local businesses.
  • Respond to quotes, follow up on leads, and convert inquiries into recurring clients.
  • Build strong relationships and represent Fresh Baguette as a warm, reliable, customer-focused partner.

2. Marketing & Growth

  • Collaborate with marketing on catering promotions and seasonal campaigns.
  • Suggest menu improvements based on client needs and market trends.
  • Test new ideas, analyze results, and propose improvements to enhance efficiency and the client experience.
  • Track catering sales and identify opportunities for growth.

3. Operations & Execution in Our Bakeries

  • Coordinate catering prep and execution with bakery teams and General Managers you are not doing it alone .
  • Communicate timelines, quantities, and priorities to ensure accuracy and quality.
  • Support bakeries during large orders, early-morning/late-afternoon prep, or high-volume periods.
  • Oversee logistics and planning for major events and ensure flawless execution.
  • Maintain Fresh Baguette standards for taste, quality, presentation, food safety and client satisfaction.

Qualifications

Mindset

  • Entrepreneurial, proactive, and comfortable taking initiative
  • Agile and adaptable in a fast-moving, evolving environment
  • Autonomous, resourceful, and able to make decisions confidently
  • Strong relationship-builder with a client-focused attitude

Experience & Skills

  • 1+ years of project management or coordination experience
  • Experience in retail, hospitality, events, or catering (preferred)
  • Excellent communication, organization, and problem-solving skills
  • Comfortable working hands-on with store teams and supporting on-site needs
  • Strong sales instinct and ability to build client relationships

Additional Requirements

  • Ability to lift and move products; comfortable being on your feet
  • Reliable transportation for frequent travel across bakery locations
  • Authorized to work in the U.S. without sponsorship
  • Flexible schedule based on catering volume and event timing

PI260475f24f13-30492-39120287

Job Tags

Seasonal work, Local area, Flexible hours, Early shift,

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