Job Description

Job Title: Warehouse Planner

Department: Logistics / Warehouse Operations

Reports to: Warehouse Manager

Location: Windsor, CT

Type: Full-time

Position Overview

The Warehouse Planner is responsible for coordinating and releasing customer orders to the warehouse for efficient and accurate fulfillment. This role ensures all orders are correctly prepared in the system, labelled according to customer requirements, and released to the warehouse floor with the appropriate picking documentation.

The position requires strong computer literacy, excellent attention to detail, and solid administrative skills to manage and monitor order flow within Microsoft Dynamics 365 (D365).

Key Responsibilities

Order Planning & Release

• Plan and release incoming customer orders provided by the Back Office department.
• Review and validate order details before release to ensure completeness and accuracy.
• Prioritize and schedule orders according to deadlines and operational capacity.

Labelling Matrix & Verification

• Review the labelling matrix to confirm that customer-specific labelling and packaging requirements are correctly applied.
• Communicate with Back Office and Warehouse teams to resolve any discrepancies or missing data before processing.

System Processing (D365)

• Process orders in Microsoft Dynamics 365 (D365) to ensure they are ready for warehouse picking.
• Generate and issue picking lists to the warehouse floor.
• Monitor order progress in the system and maintain real-time visibility of order status.

Wave Management

• Create, release, and manage picking waves in D365.
• Distribute workloads efficiently across warehouse zones to optimize productivity.
• Reprocess and adjust waves as needed to meet changing priorities or delivery cut-offs.

Administrative Oversight & Coordination

• Maintain an overview of all order flow from release to dispatch.
• Ensure all data entered and processed in the system is accurate and up to date.
• Provide reports or updates to management regarding order volume, delays, or system issues.
• Liaise between Back Office, Warehouse, and Dispatch to ensure smooth communication and workflow.

Qualifications & Experience

• Minimum 3-5 years of experience in warehouse planning, logistics coordination, or related roles.
• Proficiency with Microsoft Dynamics 365 (D365) or Manhattan WMS is a strong advantage.
• Excellent computer skills (Excel, Outlook, Word, ERP/WMS systems).
• Exceptional attention to detail—accuracy of information and data integrity are essential.
• Strong administrative and organizational skills to manage multiple orders simultaneously.
• Ability to work effectively under pressure and meet tight deadlines.
• Strong communication and problem-solving abilities.

Preferred Skills

• Knowledge of warehouse workflows, order prioritization, and wave planning.
• Familiarity with label compliance and customer-specific order requirements.
• Experience producing reports and analyzing warehouse or order data.

What We Offer

• Competitive salary and benefits package.
• Career development and training opportunities.
• A collaborative, fast-paced, and supportive work environment.

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