Job Description
GENERAL SUMMARY
Under limited supervision and general guidelines, the Service Technician will set up, test, adjust, and check complex infusion units and electro/mechanical systems.
ESSENTIAL JOB FUNCTIONS
- Generate and maintain test records.
- Perform rework, testing and troubleshooting of failed or returned products.
- Perform duties in a safe, non-hazardous manner in compliance with safety standards within a timely fashion meeting production deadline.
- Meet or exceed productivity metrics and performance expectations as defined by Operations Supervisor.
- Perform individual tasks as assigned; establish and maintain effective, professional, and respectful work relationships within the department and corporate community.
- Maintain professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
- Follow ESD policy & practices.
- Maintain and update records of customer pump history throughout the device life cycle.
- Perform repair service of pumps and inspect the repaired pump devices according to the established specifications.
OTHER DUTIES AND RESPONSIBILITIES
- Perform additional duties as assigned
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
- Associate degree or equivalent level of education or experience in Biomedical or related science area.
- Ability to communicate effectively, both verbally and written.
- Capably perform basic mathematics and calculations.
- Successful at working as part of a team.
- Must be able to perform essential functions and responsibilities independently.
- Consistently meet daily/weekly projects and assigned tasks.
- Intermediate to advanced Microsoft Office skills, specifically Excel.
- Read, understand, and adhere to standard operating procedures and department policies.
- Medical Device industry experience a plus.
WORKING CONDITIONS/PHYSICAL DEMANDS
Normal business office environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job Tags
Work at office,