Job Description

💼 We're Hiring: IT Systems Administrator

Location: Santa Clara, CA

Industry: Technology / Engineering / R&D

Salary Range: $100k to $120k

We’re looking for a hands-on, highly skilled IT Systems Administrator to support a global workforce while owning on-site IT operations. This role blends end-user support, infrastructure management, cloud administration, and security operations—ideal for someone who thrives in a dynamic environment and values reliability, security, and continuous improvement.

🔧 What You’ll Do

IT Service Delivery & Support

• Deliver secure, reliable, and high-performing IT services aligned with SLAs and business needs.
• Provide exceptional end-user support with proactive communication and issue resolution.
• Offer Smart Hands support, including hardware installs, troubleshooting, testing, and maintenance.
• Assist staff with technical issues and provide training on IT and security best practices.

Facilities IT Ownership

• Serve as the primary IT point of contact for the physical office(s).
• Own all site-specific IT operations, performance, and asset management.
• Collaborate with global IT teams to ensure seamless integration and operational uptime.

Cloud & Endpoint Administration

• Administer the Office 365 suite (Exchange, Teams, SharePoint, OneDrive).
• Manage Microsoft Intune, Entra ID (Azure AD), Microsoft Security Center, and Purview.
• Deploy and manage Windows devices using Microsoft Autopilot.
• Administer JAMF Pro for iOS fleet management, security, and compliance.
• Support and optimize Windows and iOS environments for high engineering productivity.

Security Operations & Incident Response

• Oversee cybersecurity operations including firewalls, IDS/IPS, endpoint protection, and patching.
• Monitor SOC alerts through SIEM tools and Microsoft Defender.
• Perform Tier 1 / Tier 2 incident response: investigate, contain, mitigate, and document events.
• Administer physical security systems such as access control, CCTV, alarms, and badge management.
• Help safeguard sensitive IP, design data, and R&D assets.

System & Infrastructure Administration

• Maintain servers, networks, storage, and critical applications.
• Ensure high availability, strong performance, and disaster-recovery readiness.
• Support engineering tools, EDA environments, and design workflows.

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