Job Description

EXPERIENCE: Minimum 2+ years working in a luxury retail environment

OVERVIEW

Tanya Taylor is seeking a stylist to join the retail team at their Madison Avenue Flagship. Only part-time candidates will be considered.

Responsibilities:

Client Management:

• Greet customers as they arrive in the store and style them based on their shopping needs
• Serve as a brand storyteller and help create an inclusive environment for our customers
• Execute purchases and returns at the checkout counter
• Restock and organize merchandise on the sales floor
• Resolve customer complaints and issues in a timely and professional manner
• Lead customer service quality to meet customer expectations by offering excellent customer service standards
• Develop dedicated Tanya Taylor customers, implement appropriate CRM tools and maintain customer database
• Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers

Administrative & Operations Management:

• Support in inventory and cycle counts to ensure alignment and partnership between front of house and back of house
• Help prevent shrinkage by playing an active role on the sales floor
• Support management by sharing sales + anecdotal customer data for reporting

Business Development and Performance Management:

• Work cross-functionally with corporate partners to drive and increase sales performance for overall business
• Analyze the business, propose, and implement action plans to improve results, generate sales for each product category
• Identify new opportunities to attract and retain clients
• Support store events to grow the business and brand awareness
• Work closely with the merchandising + logistics teams to ensure that appropriate stock and assortment levels are met on the floor

ADDITIONAL INFORMATION

Qualifications:

• Minimum 2 years of previous retail experience
• Womenswear and/or luxury experience preferred
• Established client relationships
• Sales-inclined and goal oriented
• Excellent social skills: the ability to communicate optimally both verbally and in writing.
• Has a friendly and professional demeanor
• Passionate about fashion and styling
• Ability to use POS system and its inventory management functions
• Ability to work in a collaborative team environment
• Ability to lift boxes/weight up to 30 lbs
• Must have flexible schedule: some nights, weekends, and holidays as needed

ABOUT TANYA TAYLOR

Tanya Taylor is a New York based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 through 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

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