Job Description
The contractor, as a strategic design leader, will work across multiple workstreams to define and visualize the end-to-end customer experience. The deliverables will include journey maps, service blueprints, and low-fidelity prototypes that guide execution teams across enterprise systems. This assignment emphasizes systems thinking, visual storytelling, and stakeholder alignment over production design.
Assignment Length: 9 months
Assignment Tasks:
- Lead experience design across multiple workstreams for the Pro Pricing program.
- Create journey maps, service blueprints, and low-fidelity prototypes to guide execution teams.
- Collaborate with cross-functional stakeholders to align on customer experience strategy.
- Use Figma, Miro, and PowerPoint to craft compelling visual narratives.
- Build influence through pre-meeting alignment and selective relationship-building.
- Iterate quickly and prioritize strategically in a dynamic enterprise environment.
Preferred Qualifications:
- Proven experience as a Principal UX Designer or equivalent strategic design role.
- Expertise in service design , systems thinking , and visual storytelling .
- Strong proficiency in Figma , Miro , and PowerPoint .
- Portfolio showcasing design artifacts and case studies that demonstrate experience strategy leadership.
- Ability to navigate complex enterprise dynamics and gain cross-functional buy-in.
- Experience in retail pricing is a plus but not required.
- Comfortable working in a hybrid environment (4 days/week in office).
NOTE: If you are selected for a contract assignment supporting The Home Depot, you will be a W-2 employee of a third party, not The Home Depot. This third-party company will be your employer and will be responsible for your onboarding, compensation, and benefits.
Job Tags
Contract work, For contractors, Work at office,