Job Description

Job Description

Must-Have Skills:

• Knowledge of datacenter architecture, physical networks, servers, cloud, and virtualization concepts.
• Good Understanding of OSI - L2, L3 layer and hands on experience
• Experience in configuring, managing, and troubleshooting network switches (Ethernet/InfiniBand) along with good understanding on networking topologies/protocols/subnets.
• Familiarity with Linux/Ubuntu environments, windows operating systems and PowerShell knowledge.
• Experience as a Service Reliability Engineer managing production environments, effective troubleshooting, working as a key team player, collaborating with engineering/product support teams, and documenting Standard Operating Procedures (SOPs) to ensure consistent and reliable processes.
• Proficiency in IT operations, including incident and problem management, ticketing tools, end-to-end troubleshooting, and mitigations meeting SLA.
• Strong verbal and written communication skills.

Good-to-Have Skills:

• Knowledge on Kusto, Power BI, Microsoft Excel
• Experience with scripting languages like Python, or Bash, with an eye for suggesting automation scopes.
• Familiarity with Azure components and features.
• Knowledge of RDMA, hardware; Server, switches, GPU experience is a plus.

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