Job Description

The Medical Assistant will be a key contributor to our first-class care team. They will deliver on our commitment to excellence to our patients and help us grow through their role. The Medical Assistant will have end-to-end responsibility for the direct patient care experience navigation. This role is core to partnering with the care team in supporting patients in their journey toward their best health. This position has an emphasis on customer/patient care excellence, privacy, compliance and serving in a dynamic health setting.

• Establish a strong rapport with the patient, to include delivering an exceptional patient care experience.
• Prepare patients for their visit to include communicating details around their scheduled visit, explaining all relevant information clearly, take vitals, and complete updates to patient record as required.
• Prepare equipment and examination rooms, and ensure clean instruments are available for the daily care center operations.
• Assist provider with medical treatments, procedures, and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Perform all other duties as assigned.
• Working hours include morning, night, or weekend hours
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed

You Have:

• Excellent interpersonal skills to include maintaining courteous, friendly, and effective communications with patients, team members and external parties
• Electronic Medicare Records experience
• Customer service orientation and experience
• Strong communication skills across multiple modalities
• Strong collaboration skills
• Empathy and advocacy
• Exceptional organizational skills and are detail oriented
• The ability to always maintain confidentiality
• High school diploma or GED
• A medical assistant certification or completed an accredited medical assistant certification program and obtain a medical assistant registration or certification within six months of hire.
• A phlebotomy certification or obtain one within six months of hire.
• A Basic Life Saving (BLS) certification or obtain one within 30 days of hire.
• An active Arizona fingerprint clearance card

IMPACT Technology Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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