Job Description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Manager, Benefits.

Responsibilities:

• Benefit Program Administration: Oversee the day-to-day administration of benefit programs for a large workforce of over 20,000 employees across multiple brands.
• HRIS Integration: Collaborate with the HRIS team to maintain and support benefits and annual open enrollment configuration in Workday, a popular HR software system.
• Team Leadership: Lead a small team that handles processes outside of Workday, including integration file management, student loan allowances, and post payroll reporting to vendors.
• Cross-Functional Collaboration: Actively coordinate with other functional teams like Payroll, HRIS, Team Member Care, and Benefit Experience to ensure that end-to-end processes are well-defined and work smoothly across departments.
• Vendor Relationship Management: Partner with the Director of Benefits to manage relationships with brokers, consultants, and benefit vendors, ensuring service levels are met and ROI is optimized.
• Strategic Benefits Planning: Support the Director of Benefits in contributing to the Total Rewards strategy by helping plan and execute benefit initiatives that enhance team member well-being while managing costs.
• HR Partner Enablement: Work alongside the Director of Benefits to educate and mentor HR Partners, equipping them to better support team members across the organization.
• Operational Support: Provide day-to-day support to Benefit Experience Coordinators, brand HR partners, and plan providers to ensure smooth and efficient benefits administration.
• Best Practice Implementation: Independently identify and implement best practices in partnership with the Director of Benefits to continuously improve benefit operations.
• Compliance: Maintain, test, and audit all compliance requirements related to benefits programs. This includes compliance with regulations such as HIPAA, ERISA, ACA, 1094/1095, COBRA, 401(k) audits, non-discrimination testing, and form 5500’s.

Minimum Education and Experience:

• 5+ years of experience in benefits management for large employers.
• Possess an in-depth understanding of self-funded insurance plans and related claims management for large employers, including experience in transitioning from fully insured plans.
• Supervision experience is preferred.
• Strong ownership of and functional understanding of benefit and wellness programs and processes.
• Bachelor's degree or equivalent work experience.
• Workday experience preferred.
• Functional HR knowledge and understanding of best practices when it comes to employee transactions, events, and lifecycle.
• Proven business acumen to understand cross functional dependencies.
• Demonstrated ability to handle multiple parallel tasks concurrently to meet deadlines, balancing conflicting demands.
• Ability to balance daily support for escalated issues as well as drive new initiatives.
• Experience operating independently to support reporting initiatives.

Annual Pay Range: $140-150k with bonus opportunity

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

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