Job Description

The IT Recruiter is responsible for all aspects of recruiting, screening and recommending staff placement through the use of creative sourcing methods (internal and external) specifically in the areas of AI, Machine Learning, ServiceNow, Workday and Salesforce. This role is forward facing with the client, as well as the talent market, acting as the liaison between candidates and client hiring managers. The IT Recruiter coordinates support services across the Operations, Sourcing and Recruitment Delivery teams to ensure “one face to the client” and provides strategic support to the business by consulting on process, diversity, compliance, timeline and expectation setting.

How You Make A Difference: Responsibilities

You are responsible for independently managing the full-life cycle of each relevant position and candidate by:

Candidate Sourcing and Evaluation

· Utilize multiple sourcing channels (e.g., job boards, social media, professional networks) to identify and attract top talent across mid-to-senior level IT roles within key client accounts and new business.

· Screen, interview, and evaluate candidates to determine qualifications, skills, and cultural fit based upon the client's expectations.

· Exercise significant judgment and discretion in assessing candidates' alignment with client requirements and recommending qualified candidates for consideration.

· Develop and provide detailed candidate summaries and professional recommendations to hiring managers/clients.

Interview, Assess and Present Candidates

· Coordinate with client and candidate all details relating to interview process. May include applicant prep, directions to office and travel arrangements, interview schedules, etc. plus obtain and provide feedback to stakeholders and candidate post interview.

· Handle post interview offer process. As applicable – check references. In short, ensure the candidate is ready to go!

Client and Candidate Management

· Source and recruit qualified candidates on an on-going basis to continuously develop and maintain pipeline to support placement opportunities specifically in niche technologies like AI/ML, ServiceNow, WorkDay, and Salesforce.

· Contact qualified candidates via Applicant Tracking System (ATS) and build rapport.

· Work with candidates to establish their individual career goals and strategize ways to efficiently connect candidates with clients whose goals and purpose are complementary.

· Partner with hiring manager to strategize and plan recruitment efforts for the open positions.

· Collaborate with Sourcing team members to verify strategy for direct sourcing, internet, referral, campus, and agency channels.

· Manage internal client relationships closely and provide guidance and insight into the presentation and selection of candidates.

· Stay ahead of tech trends to anticipate future needs and advise clients proactively.

· Make and implement independent decisions regarding recruitment strategies, candidate evaluations, and process improvements.

· Provide strategic advice to clients on critical hiring and termination decisions, balancing business objectives and labor market considerations.

· Manage sensitive and confidential information related to candidates and client organizations with professionalism.

· Manage the candidate experience by communicating performance feedback from clients, initiating and documenting performance management conversations, sharing candidate concerns and constructive feedback with clients, reviewing and approving timecards and work schedules, and providing recommendations regarding hiring and termination decisions to clients.

In Order to Build High Value Relationships That Facilitate Achievement of Individual and Enterprise Goals, You'll:

· Establish strong working relationships with internal stakeholders and key clients to ensure timely responses to contract inquiries, quick turnaround on bids, and smooth contract implementation.

Performance Tracking & Reporting: How You Will Know You Are Successful:

· Achieve, if not exceed, all key performance indicators (KPIs) assigned.

· Ensure compliance with company policies, industry regulations, and legal standards.

Additional Responsibilities

· Mentor and train junior recruitment professionals in the recruitment process, including business and client processes and guidelines related to an outsourced model.

What You'll Need: Qualifications

Education:

· Bachelor's degree preferred or equivalent blend of education and work experience in the staffing industry or other related industry.

Experience:

· Five to seven years of senior recruiting experience is required. Experience working for a major staffing firm preferred. Direct employee supervisory experience a plus.

· Solid understanding of enterprise IT ecosystems—especially around AI/ML, ServiceNow, Workday, Salesforce required.

Skills:

· Proven ability to recruit in complex technical environments, especially across cloud platforms, SaaS solutions, and enterprise systems.

· Exceptional relationship management skills and the ability to build and grow connections with people of all types and backgrounds.

· Relentless self-starter.

· Demonstrable knowledge of the staffing industry, market trends, and MSP models.

· Proficiency in Applicant Tracking Systems (ATS), Customer Relationship Management (CRM) tools, and Microsoft Office Suite.

· Excellent telephonic, virtual and in-person communication, negotiation, and presentation skills.

· Proficient in multi-tasking and deadline motivated.

· Independent critical thinking and creative problem-solving skills.

· Demonstrated ability to work independently and make decisions in a fast-paced environment.

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