Job Description

GENERAL MANAGER

The  Lehigh Valley Cooperative Telephone Association (LVCTA)is a member-owned, not-for-profit cooperative dedicated to delivering reliable telecommunications services—including fiber Internet, telephone, and streaming—to rural communities across central Iowa. With a rich history dating back to its incorporation in 1949 , LVCTA has grown into a trusted provider for Lehigh, Callender, Dayton, Harcourt, Otho, Coalville, and parts of rural Fort Dodge. As a true cooperative, any margins are reinvested into member services or returned as capital credits, emphasizing community ownership and shared value.

The Opportunity: General Manager

As our General Manager, you will be the operational and strategic visionary for our cooperative. You will ensure smooth daily operations, foster community relationships, and guide LVCTA forward as a trusted regional service provider.

Key Responsibilities

• Lead all operations—Internet, telephone, and streaming services—ensuring quality, reliability, and member satisfaction.

• Oversee budgeting, financial planning, and the capital credit process unique to our cooperative structure.

• Manage staff, instill a service-driven culture, and ensure compliance with cooperative principles and regulatory standards.

• Serve as the cooperative’s public face—engaging with board, members, local communities, and regional stakeholders.

• Nurture community goodwill by promoting LVCTA’s dedication to its members and supporting local rural schools and activities.

Why You’ll Love It Here

• Rural Small-Town Charm: Situated within 12 miles of Fort Dodge, 33 miles of Ames, and 58 miles of Des Moines—perfect for weekend getaways or quick errands.

• Outdoor Paradise: Minutes from Brushy Creek and Dolliver State Parks, with excellent opportunities for hunting, fishing, hiking, biking, camping, and horseback riding.

• Community-Driven: Friendly, tight-knit towns with both public and private school options—ideal for building family and community roots.

• Member-Owned Mission: Leadership that means something—your decisions directly impact the community and its residents.

Ideal Candidate Profile

• Proven leadership experience in a utility or telecom environment.

• Strong financial acumen—experience in budgeting, capital planning, and reinvesting in services or returning profits (capital credits).

• Excellent communication and team leadership skills.

• Thorough understanding of telecommunication networks.

· Deep appreciation for rural living and community engagement.

• Strategic mindset, yet hands-on when required.

What We Offer

• Competitive salary and cooperative-aligned benefits.

• Opportunity to live and work in a supportive community that values service and integrity.

• A fulfilling role shaping the future of a trusted rural telecom cooperative.

LVCTA is proud to be an Equal Opportunity Employer—we celebrate diversity and are committed to creating an inclusive workplace for all.

How to Apply

Ready to lead LVCTA into its next chapter? Please submit your resume and cover letter detailing your management experience and why you’re drawn to rural cooperative leadership to:

Lori Fischetti, President – Sycamore Business Solutions

Exclusive Search Partner for:

NTCA – The Rural Broadband Association

E-mail – lorifischetti@outlook.com

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