Job Description

Summary:

As a Front Desk Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Reporting to the Office Manager, your role involves managing multi-line phone systems, scheduling appointments, and maintaining organized records. Your core skills in computer literacy and clerical tasks, combined with premium skills in office management and bilingual communication, will enhance our operational efficiency. With a focus on effective communication and organizational skills, you will contribute to a welcoming environment that reflects our commitment to excellence.

Responsibilities of the Front Desk Receptionist:

• Answer incoming calls and route to appropriate employees
• Assist staff with conference room bookings and provide assistance for set-up
• Daily check of conference rooms and equipment is clean and in working order
• Sign for deliveries and ensure they are routed to the appropriate employees
• Prepare FedEx online shipping requests and confirm appropriate chargeback details
• Order office supplies for employees and organizes mail
• Prepare/Organize all customer checks that are received, create spreadsheet and prepare remote deposit to bank at least once per week

Qualifications of the Front Desk Receptionist:

• Strong customer service skills
• Ability and flexibility to work weekends
• Microsoft skills (Word, Excel, Outlook)
• Professional attire and attitude
• Strong, flexible, and creative problem solving and decision-making skills
• Excellent communication skills and strong attention to detail - can communicate with all levels
• Good organizational skills with a demonstrated ability to prioritize work and meet agreed upon deadlines

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