Job Description

Title : Field Operations Manager

Location: Plano, TX 75093

Duration : Permanent

Salary : $125,000 – $130,000

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role include Health, Dental, Vision insurance, Flexible work schedule, Paid time off, and Stock options

Must Haves:

• 7+ years in telecommunication Projects/Operations Management: tower services, field ops, or infrastructure deployment
• Experience managing crews, vendors, or subcontractors - Demonstrated ability to lead field operations at scale and drive accountability
• Hands-on leadership style with a builder mentality - Ability to read and interpret, Construction Drawings, MOP’s, and Structural analyses
• Familiarity with 5G/4G/LTE technologies

Pluses:

• Experience with Ericsson, AT&T, or similar tower ecosystem players
• Familiarity with AI-supported scheduling tools or workforce platforms
• Military logistics or multi-site field rollout experience

Job Overview:

Insight Global is assisting a client in identifying a Field Operations Manager to lead deployment execution across its growing multi-state tower crew business. This role is responsible for day-to-day crew oversight, scheduling, subcontractor management, and field-level issue resolution. It’s ideal for someone who enjoys being in the thick of operations – coordinating resources, solving real-time problems, and building scalable systems from the ground up.

Key Responsibilities

• Coordinate daily scheduling and deployment of tower crews across multiple regions
• Oversee subcontractor performance, onboarding, and compliance - Manage logistics including tools, travel, timelines, and field escalations
• Build and implement SOPs, safety protocols, KPIs, and reporting dashboards
• Act as the primary point of contact between crew leads, operations staff, and executive leadership
• Track vendor accountability and support the integration of scheduling and workforce systems
• Lead weekly operations calls and resolve performance issues in collaboration with HR and Finance
• Propose improvements to operational structure as the company scales

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