Job Description

About Us

Naadam is redefining luxury by delivering the world's finest cashmere at an accessible price. Founded in 2013, with a vision to bring premium, sustainably made cashmere to the everyday wardrobe, we've built a brand that values innovation, transparency, and connection with our customers.

At Naadam, we are dedicated to pushing limits, nailing the details, and delivering products that are built to last. We pride ourselves on combining quality, craftsmanship, and modern design to create timeless, versatile pieces that are soft AF!

Job Summary

Naadam is seeking a Director of Marketplaces to lead and manage our rapidly growing marketplaces business, with a specific focus on our Amazon 1P business across the U.S., Canada, and UK/EU. This role will own and oversee all Amazon activities—including sales, planning, merchandising, advertising, and select operational functions.

As the key business owner for Naadam’s Amazon partnership, the Director of Marketplaces is responsible for delivering sustainable growth while upholding brand integrity and operational excellence. The ideal candidate has direct experience at Amazon (retail/vendor management) or managing a premium or fashion brand’s Amazon 1P business.

Beyond Amazon, this role will manage Naadam’s emerging marketplace businesses operated through Shopify x Mirakl Connect, including inventory strategy, promotions, financial planning, and profitable growth. They will also support the portfolio’s presence on mass retailers such as Walmart and Target.

This is a highly cross-functional leadership role requiring close partnership with teams across the organization to ensure marketplace performance aligns with Naadam’s brand and financial objectives. While this position has no direct reports, it relies on strong collaboration, influence, and cross-team alignment. The role is also highly visible to senior leadership and includes ongoing executive reporting.

Key Responsibilities

Business & Financial Management

• Own the full P&L for Naadam’s Amazon 1P business across the US, CA, and UK/EU.
• Develop annual sales and profitability plans aligned with company growth and EBITDA targets.
• Manage all Amazon POs, forecast demand, and track sell-through to maximize revenue and minimize overstock or chargebacks.
• Partner with Finance and Operations to monitor deductions, compliance issues, and recovery opportunities.

Merchandising & Planning

• Lead seasonal assortment planning and line architecture for Amazon, balancing brand positioning with marketplace dynamics.
• Partner with Merchandising and Production to ensure timely launches and inventory availability.
• Lead assortment planning for other marketplaces and identify opportunities to clear aged inventory more efficiently and profitably.
• Monitor product performance to optimize pricing, promotions, and markdowns across all geographies.

Marketing & Brand Management

• Manage all Amazon advertising (SPA, SBA, DSP), optimizing for ROAS and conversion.
• Oversee the Naadam Amazon Brand Store to ensure content, imagery, and storytelling align with Naadam’s luxury positioning.
• Partner with Amazon Ads teams to build campaigns supporting profitable traffic and seasonal priorities.
• Pre-plan discounts and promotions, including a retail calendar for other key marketplaces.
• Analyze campaign data and run continuous improvement testing (A/B testing on PDPs, copy, and creative).

Operations

• Partner with Production and Planning to align supply and demand and maintain optimal inventory levels.
• Work with fulfillment teams to prioritize PO fulfillment and resolve issues.
• Leverage Amazon Vendor Central tools and reporting to forecast replenishment and monitor performance metrics.
• Lead operational excellence initiatives to reduce chargebacks, improve shipping accuracy, and enhance vendor performance.

Cross-Functional Leadership

• Serve as Naadam’s primary liaison with Amazon’s Vendor, Ads, and Retail teams.
• Act as the technical liaison with retailers on Shopify x Mirakl Connect, partnering with Sales on account relationships.
• Collaborate with Marketing, Operations, Finance, and Merchandising to drive cohesive go-to-market planning.
• Prepare and present performance updates, financials, and growth strategies to executive leadership.

Skills

• Proven track record of driving profitable growth through strategic merchandising, advertising, and operational excellence.
• Advanced Excel and data analysis skills; strong ability to translate analytics into actionable insights.
• Exceptional collaboration and communication skills with experience leading cross-functional teams.
• Strong business acumen and P&L management capabilities.
• Passion for sustainable fashion, luxury products, and marketplace innovation.

Qualifications

• 6–9 years of experience in retail, e-commerce, or marketplace management.
• Previous experience at Amazon or managing a premium/fashion business on the Amazon platform strongly preferred.
• Deep understanding of Amazon Vendor Central, retail analytics, Amazon brand stores, and Amazon advertising tools.
• Understanding of Shopify and experience working with integrators such as Mirakl Connect is preferred.

Benefits

• Paid Vacation
• Health Insurance
• 401k Plan
• Hybrid Work - Employees are required to be in the office at least 3 days a week, Monday, Wednesday, and Thursday

Salary: $150,000

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