Desktop Support Specialist Job at Akkodis, Erie, PA

a3lGS05VVzI0OHNWbWNEUlVKak5aYWhjRWc9PQ==
  • Akkodis
  • Erie, PA

Job Description

Akkodis is seeking a Deskside Support Technician with a client in Erie, Pennsylvania for 12 months contract.

Job Title: Deskside Support Technician (Entry level)

Location: Erie, Pennsylvania

Duration: 12 month Contract

Rate: $17-$18/hr on W2 (The rate may be negotiable based on experience, education, geographic location, and other factors.)

Responsibilities include:

Prioritize work from a ticketing system (ServiceNow)

Deploy scheduled and manual software updates for end users

Assist with imaging and preparation of devices for users

Assist with planning efforts of assigned projects

Deployment and collection of equipment for end users

Onsite and remote support and troubleshooting for end users

Special projects as assigned (PC refresh, conference room support, etc.)

Qualifications

Associate’s or Bachelor’s degree in Business, MIS, CIS or related field preferred; Experience in lieu of a degree will also be considered

One year experience providing end user support preferred

Excellent customer service and communication skills

Experience with laptops/PC/Chromebook from a set up and deployment standpoint

Previous experience working with a formal ticketing system preferred

Experience deploying software and imaging computers preferred

Process oriented and goal driven

Must have the ability to work onsite in Erie, PA

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Job Tags

Contract work, Temporary work, Local area, Remote work,

Similar Jobs

AbbVie Inc.

Record Archive Specialist Job at AbbVie Inc.

 ...us at . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description The Record Archive Specialist is responsible for archiving documents and records from the site including R&D and GxP regulated records from functional... 

Ross Stores, Inc.

Supervisor, Maintenance Job at Ross Stores, Inc.

 ...PURPOSE: Supervise all functions pertaining to facilities maintenance, to include, but not limited to; preventive maintenance programs...  .... Oversee expenses related to other services sub accounts of landscaping, mat rental, pest control, snow removal, janitorial, waste... 

American Metals Supply

Truck Driver / Warehouse Associate Job at American Metals Supply

Description: CDL Class A Truck Driver Description: Are you a skilled and reliable CDL Class A truck driver seeking a fulfilling career with excellent work-life balance? Join our growing company as a Truck Driver and enjoy the perks of being home every night! We are...

Zobility

Material Handler/ Production Team Member Job at Zobility

 ...Shift: 1st shift and 2nd shift. Production Team Member/ Material Handler You Will: Work as an integral part of the production team to ensure smooth operations and efficient output. Collaborate with team members to meet production goals and deadlines. ... 

Prestige Staffing

Recruiter Job at Prestige Staffing

 ...work in, what we believe to be, the absolute best culture in the recruiting industry. As a consistently growing and nationally acclaimed...  ...experience ~ Leadership experience through internships and/or campus organizations ~ Strong oral and written communication skills...