Hi,
Greetings from Ampstek
Job Title : Delivery Manager (AMS)
Job Location : Winston Salem, NC (Remote)
Experience :12+ years of Experience
Job Details:
Must Have Skills (Top 3 technical skills only) *
Lead and manage the AMS team to deliver high-quality support services across multiple applications.
Serve as the primary point of contact for client stakeholders for all AMS-related activities.
Ensure adherence to SLAs, KPIs, and other contractual obligations.
Detailed Job Description:
Oversee the delivery and operations of application support services for an apparel CPG account. An ideal candidate will have a strong background in IT service management, incident problem change management, and team leadership. Candidates will be responsible for ensuring SLA adherence, continuous service improvement, and client satisfaction.
Thanks and Regards
Robert
robert@ampstek.com
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