Title :Data Center BreakFix Technician
Location : Kansas City MO
Type : Contract
Basic Requirements:
· Culture / Team fit
· Ambitious / Hard working / Go getter / Coachable / Mentor
· Physical layer: fiber optic connections, contamination, cleaning
· Understand ESD best practices
· Comfortable with text based CLI
· Familiar with IP based networking
· A+/Network+ level of knowledge required
· Good understanding of OSI layer and network principles
· 2+ years of DC experience required
· 4+ years of IT related experience required
· Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
· Understanding BGP routing protocols, spanning tree, VRRP, LACP
· Good organization, multitasking and communication skills
· Microsoft Office Tools: Word, Outlook, Excel
· Understanding of network procedures, environmental and safety management in a DC environment
Responsibilities:
· Physical hardware swaps: (Fabric and Backbone)
o Optical transceiver swaps / Circuit diagnosis
o Line card swap
o TOR Replacement
o Work with vendors for RMA's
o Must be able to lift 50lbs
· Asset Management
· Tools and Ticket management
· Build relationships with partner teams within the DC
· Ability to review hardware logs, isolate and identify root cause
· Remote link troubleshooting
· Ability to mentor and guide L1 resource
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