Customer Service Representative Job at TalentBurst, an Inc 5000 company, Corning, NY

a2lGQk1reXg0ODBSbnNMU1VwakpZcXRVRVE9PQ==
  • TalentBurst, an Inc 5000 company
  • Corning, NY

Job Description

Customer Service Coordinator I

Corning, NY, Hybrid

11+ Months Contract

This is currently a hybrid role with 3 days in the office and 2 days working remotely.

Pay Rate - $19.15/hr

Position Details

  • Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM

Job Summary

The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events.

Key Responsibilities

  • Customer Support: Provide exceptional service to internal customers via phone/email/Teams
  • Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries.
  • Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software.
  • Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion.
  • Event Coordination: Assist department groups in planning and executing customer events.
  • Recordkeeping: Maintain accurate records of requests, orders, and communications.
  • Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards.

Qualifications:

  • Education: Required: 2-year degree (preferably in business-related fields).

Skills:

  • Strong written and verbal communication skills for building positive relationships across all organizational levels.
  • Exceptional organizational and multitasking abilities, with attention to detail.
  • Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly.

Experience:

  • Preferred: Previous experience in a call center, customer service, or administrative support role.
  • Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.

Job Tags

Contract work, Work at office, Remote work, Monday to Friday,

Similar Jobs

Marius Pharmaceuticals

Marketing Director Job at Marius Pharmaceuticals

Marius Pharmaceuticals is a patientcentric healthcare company developing therapies for hypogonadism (Testosterone Deficiency). We focus on optimizing metabolic function, healthspan, and longevity , while addressing the burdens associated with Testosterone Deficiency...

Kroger Health

Pharmacy Manager Job at Kroger Health

 ...Job Description: Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether... 

WGA Consulting Engineers

Construction Inspector Job at WGA Consulting Engineers

 ...Construction Inspector Job Location: Austin, TX Department: Public Infrastructure Type...  ...development process. Our diverse project experience spans industrial, commercial, large...  ...completely and accurately documenting all work performed before leaving the site. Attend... 

West Suburban Medical Center, LLC

On-Site Coder ED and Ambulatory Job at West Suburban Medical Center, LLC

 ...Coordinators in the assignment of an appropriate DRG for inpatient accounts.*# Review DRG data information from Case Coordinators in MIDAS and identifies working DRG with additional needed elements to be acquired from attending/consulting physicians for inpatient... 

CHEP

Route Driver Job at CHEP

 ...Representative to join our team. This field-based role is responsible for efficiently executing less-than-truckload (LTL) deliveries and collections, optimizing routes and volumes through strong partnerships with internal teams and customers. The successful candidate will help...