Customer Service Representative Job at Swoon, Peoria, IL

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  • Swoon
  • Peoria, IL

Job Description

Job description

A global industrial organization is seeking Customer Service Representative .

This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required — customer service or call center experience is all you need.

Schedule

  • Night Shift: 7:00 PM – 7:00 AM
  • Rotating schedule
  • Work 3–4 days per week
  • Enjoy 3–4 days off each week

Pay range and compensation package

  • $15.50 - $16.30/hr
  • Contractor
  • Medical, Dental, Vision

What You’ll Do

  • Monitor safety-related video and system alerts
  • Identify potential risks
  • Accurately classify and document safety events
  • Contact industrial site personnel when safety intervention is required
  • Use internal systems and Microsoft tools to track and communicate information

What You Need

  • Customer service or call center experience
  • Comfort multitasking (speaking and typing simultaneously)
  • Strong attention to detail and communication skills
  • Basic computer proficiency (Microsoft Office / Teams)
  • Ability to work on-site and overnight
  • Reliability and professionalism in a secure environment

Company Description

• Come get Swoon’d!!

• Swoon handles the staffing needs of over 80 Fortune 500 clients.

• We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.

• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.

Job Tags

Contract work, For contractors, Work at office, 3 days per week,

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