Customer Service Representative Job at AIR (Advanced Inhalation Rituals), Charlotte, NC

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  • AIR (Advanced Inhalation Rituals)
  • Charlotte, NC

Job Description

We are seeking a motivated and service-oriented Customer Service Representative to join our team at AIR. The ideal candidate will be responsible for providing excellent support to customers, resolving inquiries, and ensuring a positive experience with our company.

Key Responsibilities

  • Provide outstanding customer service through active listening and clear communication.
  • Resolve customer inquiries and grievances in a timely, professional manner.
  • Maintain accurate records and update customer information as needed.
  • Perform other related duties as assigned.

Required Skills & Abilities

  • Excellent communication skills, including active listening.
  • Strong emotional intelligence with the ability to handle sensitive situations.
  • Service-oriented mindset with proven problem-solving abilities.
  • Proficient computer skills and the ability to quickly learn new software systems.
  • Ability to work independently and make sound decisions.

Education & Experience

  • High school diploma or equivalent required.
  • Previous customer service experience is a must.

Physical Requirements

  • Ability to sit at a desk and work on a computer for extended periods.
  • Must be able to lift up to 15 pounds when necessary.

Job Tags

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