Job Description

Position: Customer Service Rep

Duration: 3 month contract

Location: 900 hope way Altamonte Springs FL

Hours: Monday-Friday 8:00-5:00

Schedule: 3 days onsite 2 days remote

Pay Rate: $ 17.00/hr

Must-Haves:

• 1 plus year of customer service experience
• High school diploma
• Good communication

Plusses:

• Workday Experience
• Call center experience

Day-to-Day:

• This is a customer service position responsible for handling calls related to Workday implementation. The representative will use a provided list of FAQs to resolve inquiries. If the issue is not covered in the FAQs, it will be escalated to Service Desk Tier 1 or Tier 2 for further assistance.

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