Job Description

Credit Collections Coordinator

We’re looking for an Onsite - Credit Collections Coordinator for our client. If you have

5-8 years of experience and you have SAP or other ERP, Cash collections and minimizing bad debt than this is a great opportunity to grow your career with a company known for excellence.

What You'll Do

• Responsible and accountable for a portfolio of customer accounts by collecting an outstanding receivable. Minimize bad debt or write off by ensuring accounts are handled timely, appropriately, and per company policy.
• Proactive contact and consist of follow up with customers on outstanding and past due balances.
• Provides customer service regarding collection issues and disputes, customer refunds, maintenance of accounts for adjustments, account reconciliation, order holds and releases, and credit line increase needs.
• Able to organize, prioritize, and manage multiple responsibilities in a high volume, fast-paced environment.
• Utilize appropriate judgment in resolution of adjustments, disputes, unapplied payments, reconciliation, and placing accounts on hold due to payment delays or delinquency.
• Escalate passive accounts as per the departmental calculation
• Assist in preparing documentation for submission of customers to third-party agencies and/or write-offs.
• Build and maintain strong working relationships with internal and external customers
• Manage reports and analyze data pertaining to their portfolio
• Participate in meetings, projects, process improvement initiatives, trainings, and other collection related tasks as identified by management.
• Cross train with peers and leaders on customer portfolios for coverage purposes
• Handle distribution of customer invoices and statement

What You Bring

• Minimum 3 years collection experience
• Experience with SAP or other ERP
• Customer Service, negotiation skills, and attention to detail
• Effective communication, organization, analytical, and problem-solving skills
• Proficient and Microsoft Office, particularly Excel, and inter-company software
• Strong sense of urgency and Customer

Top performers are fast learners, strong team players, and committed to accuracy and inclusivity.

📍 Location: El Segundo, CA (2 days onsite, 3 days WFH)

💵 Pay: $26- $37/hr

📩 Apply now to take the next step in your Credit Collections Coordinator career!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

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