Job Description

**Employment Type:** Part time **Shift:** **Description:** **Job Summary:** The Community Health Worker functions as a member of the PHSO's interdisciplinary health management team and facilitates universal screening for social influencers of health outside the clinic setting and partners with members to navigate the health and social service system. Understands and complies with PHSO standard work flows upholding accreditation level standards. **Essential Position Expectations:** Supports clinic implementation of universal screening for social influencers of health (SIOH). Contact all members requesting assistance through health coaching. Assesses the needs, values and preferences of the member using motivational interviewing. Connects members and their families to community based resources and performs follow-up to ensure resources met needs. Provides social support. Develops relationships with community partners. Maintains a robust community resource list. Documents all member interactions in the member's health record or care management documentation system immediately after the call or meeting is completed. The maximum allowable time from interaction to documentation is one business day. Understands accountability for results and self-manages to support PHSO level success goals in the areas of quality, cost of care and patient experience. Upholds and supports PHSO standard workflows and procedures at accreditation level quality. **Knowledge & Skills:** Ability to deal with confidential and sensitive information, requiring ongoing discretion and management of secure information. Strong communication (verbal/written) and organizational skills and ability to interact effectively with providers, clinic staff, and care management team members across the care continuum. Demonstrated capacity to problem solve and prioritize in complex situations. Strong self-motivation and ability to work independently. Adaptability to performing a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Ability to function effectively in a team based environment. Basic Excel and Word skills. Ability to understand and apply guidelines, policies and procedures. Proof of completion of Mandatory Reporter within three months of hire. **Education:** High school diploma required. **Experience:** Minimum of 3 years of experience in health care or social services. **Certifications & Licenses:** Not applicable. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Job Tags

Part time, Local area, Immediate start, Shift work,

Similar Jobs