Case Manager Job at Promises2Kids, San Diego, CA

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  • Promises2Kids
  • San Diego, CA

Job Description

TITLE: Guardian Scholars Coordinator I

STATUS: Full-time; Non-Exempt

LOCATION: Field Work *Caseload concentrated in North County

PAY: $24-$30/hour

REPORTS TO: Guardian Scholars Supervisor

Under the direction of the Guardian Scholar Supervisor, the Coordinator I will be responsible for a caseload of approximately 25-35 high need former foster youth participating in the Guardian Scholar program (caseload concentrated on North County) , providing whole-person and comprehensive case management services including but not limited to: monitoring program participation/requirements, providing referrals to community partners, creating budgets, educating on study habits, ensuring basic needs are met, and maintaining regular contact. Additionally, this position will support the Guardian Scholar team in program specific administrative tasks such as check requests, database maintenance, and event planning.

Guardian Scholars aims to equip former foster youth with essential resources, help them graduate high school and enroll in college, training programs, or directly into a career, support them on their journey through school or into a career, and provide tools to successfully embark on a career path. Guardian Scholars provides current and former foster youth with a partial college scholarship, mentoring, and individual support with the goal to increase their chance of academic success, graduation, employment, and ability to become a contributing member of society.

RESPONSIBILITIES:

  • Under the supervision of the Guardian Scholars Supervisor, support a caseload of approximately 25-35 high need youth requiring daily driving to meet youth where they are in the community.
  • Implement evaluation and assessment tools to ensure programmatic data and outcomes can be collected and analyzed for outcome management.
  • Support youth trainings and workshops, as needed.
  • Ensure Salesforce is up to date with accurate files, notes, and documentation. Salesforce must be updated daily per phone calls, emails, and visits.
  • Conduct monthly in-person meetings with youth to address challenges, track progress, and provide support, supplemented by additional check-ins via phone, text, or email as needed.
  • This position requires regular evening and weekend hours to meet participant needs.
  • Address any youth issues as they arise including career navigation, homelessness, and academic needs.
  • As part of the team, support youth development program components including but not limited to college and career tours, Women’s and Men’s Leadership Network, Advocates for Change, care packages, Mentoring Department, internships, Guardian Scholars Resource Fair, and youth training and events.
  • Assist in grant writing and fundraising activities as it pertains to Guardian Scholars.
  • Maintain knowledge of current laws, regulations, and resources pertaining to educating foster youth and make referrals.
  • Assist with youth recruitment to ensure agency participation goals are met.
  • Provide support to volunteer mentors to ensure their effectiveness with youth and satisfaction with the program.
  • Plan, coordinate, and attend occasional events to engage and build connections with youth.
  • Represent Promises2Kids in a professional and friendly manner at all times and develop a full understanding of Promises2Kids’ mission and role in the community.
  • Additional duties as assigned.

QUALIFICATIONS:

  • Lived experience in the foster care system preferred.
  • Bachelor’s degree in social work, psychology or related field preferred.
  • 2 – 3 years experience in case management and experience working with at-risk populations.
  • Proficient in public speaking and giving presentations.
  • Proficiency in computer skills, including entire MS Office Suite.
  • Demonstrate professional writing skills.
  • Excellent interpersonal skills, including the ability to work with a variety of people and represent Promises2Kids in a positive and professional manner to all staff, visitors, donors, and the community.
  • Ability to work independently, demonstrate initiative, and to complete and report on assignments.
  • Ability to work under pressure, set priorities and meet deadlines.
  • Ability to work as part of a close-knit team.
  • Ability to handle sensitive information with confidentiality, diplomacy and tact.
  • Ability to pay attention to detail and also remain oriented to the “big picture” and established goals.
  • Excellent organizational, management, and problem-solving skills.
  • Must possess reliable personal transportation, current driver’s license in good standing, car registration, and auto insurance.
  • Must be able to successfully pass the child abuse clearance, fingerprinting, and background check.

PHYSICAL REQUIREMENTS:

  • This position primarily operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
  • The role frequently requires sitting or standing for extended periods.
  • Occasionally required to lift or move office supplies or materials up to 20 pounds.
  • Must be able to communicate effectively with individuals in person, over the phone, and through email.
  • Visual and auditory abilities are required to perform essential job functions, including reading printed material and using a computer.
  • The employee may be required to move about inside the office to access filing cabinets, office machinery, and communicate with others.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Promises2Kids is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Tags

Full time, Internship, Weekend work, Afternoon shift,

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