Call Center Agent Job at Talentoma, Austin, TX

a3lkSE1FMno0Y3dkbTg3WlZKN0JhYTlVRWc9PQ==
  • Talentoma
  • Austin, TX

Job Description

Job Title: Remote Call Center Agent

Hourly Pay: $3,500– $3,800

Summary:

We’re seeking reliable and organized individuals to join our team as Remote Call Center Agents. This fully remote position involves making follow-up calls to customers, confirming appointments, checking satisfaction, and assisting with billing or scheduling inquiries. Using structured scripts, you'll maintain a helpful, friendly tone while handling straightforward tasks. If you enjoy working with clear instructions, predictable tasks, and ensuring customer satisfaction, this role could be a great fit.

Job Responsibilities:

  • Make outbound calls to follow up with customers, confirm appointments, or check satisfaction
  • Assist callers with basic billing questions and guide them through online portals or payment systems
  • Accurately record call details in internal systems
  • Send follow-up emails with confirmations or reminders based on call outcomes
  • Occasionally support inbound calls during high-volume periods
  • Stay up-to-date on tools and procedures through regular team communication

Qualifications:

  • Strong verbal communication and listening skills
  • Ability to follow a script while maintaining a natural, friendly tone
  • Comfortable with structured workflows and repetitive tasks
  • Highly organized and self-motivated in a remote work environment
  • Reliable home office setup, including stable internet and a quiet workspace
  • Previous experience in call centers or customer service is helpful, but not required
  • Positive attitude and willingness to learn new systems and processes

Perks & Benefits:

  • 100% remote work—no commuting required
  • Monthly pay: $3,500– $3,800
  • Paid training with detailed guides and ongoing support
  • Flexible shift options, including evening and weekend availability
  • Collaborative team environment and supportive leadership
  • Long-term career growth and advancement opportunities

Job Tags

Hourly pay, Remote work, Home office, Flexible hours, Afternoon shift,

Similar Jobs

West Suburban Medical Center, LLC

On-Site Coder ED and Ambulatory Job at West Suburban Medical Center, LLC

 ...Coordinators in the assignment of an appropriate DRG for inpatient accounts.*# Review DRG data information from Case Coordinators in MIDAS and identifies working DRG with additional needed elements to be acquired from attending/consulting physicians for inpatient... 

Amphenol CIT

Maintenance Tech II Job at Amphenol CIT

Company Information Headquartered in St. Augustine, FL, with offices and manufacturing facilities all around the globe, Amphenol CIT is one of the worlds leading designers and manufacturers of high-performance wire, cable, and medical devices. We provide complete interconnect...

Unifi

Director of Labor Relations Job at Unifi

 ...inclusive team where passion, integrity, and empathy are at the core of what we do. Position: Unifi seeks an experienced labor relations professional to join its growing legal team to provide collective-bargaining and general labor relations guidance and assistance... 

Medical Park Diagnostic Center

X-Ray Technician - Full-Time Job at Medical Park Diagnostic Center

We are seeking a dedicated X-Ray Tech for a position in Charleston, SC, offering $1,531/week. Responsibilities Perform diagnostic imaging procedures, including X-rays, with precision and care. Ensure patient safety and comfort during imaging sessions. Maintain... 

Confidential - Job Hiring

Personal Assistant Job at Confidential - Job Hiring

 ...The ideal candidate will be responsible for a range of activities which will assist this organization's leadership. In this position, you should feel comfortable coordinating calendar appointments, managing communications, and planning events, as necessary....